Telephone: 01625 582 451 ~ Mobile: 07572 965 622

Trevor Garner - Privacy Policy

This Privacy Policy explains how we protect and use information that you may pass over to us when you use this website, or when you contact us by email or telephone.

Security...

We will always make sure any information collected by us is secure... Always take caution and protect yourself, especially when making any payments online, check the Privacy Policy on each website.

Accuracy...

We endeavour to keep all personal information that may be stored up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience.

What we may collect - with your permission, before or after contact...

We may collect some of the following information -

• Email address / telephone number

• Your name and address

• Your company name 'if applicable'

• Details and information of services you have received from us

Access to Your Information...

You may request at any time, any information held about you, either before or after completing a tree surgery project for you. Please do so in writing, telephone or by email. There is no charge to you for requesting this information, and we will provide it within a week of you requesting it.

If you have previously agreed with us to use your name for direct marketing purposes, you may change your mind at any point by telephone or by emailing us at our email address above.

We have procedures in place to deal with any suspected data theft and will notify you and the regulator of any suspected theft, where legally required to do so at that particular time.

Credit Cards...

We do not store either electronically or on paper, any of your credit card details - most our customers pay either directly into our bank or by online payment, and still many choose to pay by cheque.

Changes to This Policy...

We may update this policy at any time to reflect any change regarding data protection laws. At the present time of you visiting our website, all details are up to date.

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